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COMMUNICATION PLATFORM 1

Harmonize Communication between
Systems, Customers, and Employees

Harmonize Communication

Leverage the framework to harmonize communication between systems, customers, and employees.

Leverage our enterprise billing application to establish seamless communication to encourage harmonious relationships between the system and IT; Between you and your customers; between your Enterprise and its partners.

 

Communication Templates and Workflow

With unlimited communication templates and an intuitive and configurable workflow process, the platform provides seamless communication abut critical system, revenue and product events that can speed the flow of business and stream-line critical processes while engaging customers to renew services, try new offerings, leverage self-management tools and respond critical service alerts in real time.

communication templates
 

Dunning

Use our enterprise billing system to easily configure a variety of dunning flows to accommodate diverse languages and cultures, accommodate different types and levels of customer and ultimately encourage and engage customers to pay their bills on time.

 

System Alerts

Leverage real-time notifications and alerts along with reconciliation tools to empower your billing operations team to troubleshoot problems with any aspect of the monetization process before it becomes your customer’s problem.

scheduled reports
 

Scheduled Reports

Leverage our enterprise billing software to schedule reports and configurable dashboards to keep customers, partners and managers informed of critical information they can use to help grow business and manage operations.

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